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The limited warranty only applies to products purchased from an authorized retailer, agent or through the www.firesmiths.co website.

Manufacturer warrants to the original consumer-purchaser only that this product shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home or outdoor use for the periods indicated below beginning on the date of purchase.

Period of coverage: 1 year

Scope of coverage: All parts

Type of failure coverage: perforation, manufacturing, and material defects only

Note: This limited 1-year warranty is applicable only in South Africa and is only available to the original owner of the product and is not transferable. Manufacturer requires proof of your date of purchase. Therefore, you should retain your sales slip or invoice. Registering your product is not a substitute for proof of purchase and the manufacturer is not responsible for or required to retain proof of purchase records. This limited warranty applies to the functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance, surface rust, or the discoloration of stainless steel surfaces. Paint is not warranted and may require touch-up. RUST is not considered a manufacturing or materials defect. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage.


  1. Shipping cost, standard or expedited, for warranty and replacement parts
  2. Service calls to your home.
  3. Repairs when your product is used for other than normal, single-family household or residential use.
  4. Acts of God, improper installation or maintenance, installation not in accordance with electrical or plumbing codes, or use of products not approved by the manufacturer.
  5. Any food loss due to product failures or operating difficulties.
  6. Pickup and delivery of your product.
  7. Repairs to parts or systems resulting from unauthorized modifications made to the product.
  8. The removal and/or reinstallation of your product.


Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. In the event of parts availability issues, the manufacturer reserves the right to substitute like or similar parts that are equally functional.

Manufacturer will not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than Manufacturer, misuse, transportation, commercial use, abuse, hostile environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.

Neither authorized agents nor the retail establishment selling this product has any authority to make any additional warranties or to promise remedies, in addition to or inconsistent with those stated above. Manufacturer's maximum liability, in any event, shall not exceed the purchase price of the product paid by the original consumer.